WHAT DOES OUR SERVICE INCLUDE?

HARASSMENT

Inappropriate comments and actions, Phone calls, bullying, threatening letters and vandalism are all forms of harassment: Quick identification of these issues through the use of undercover operatives supplied by Triumph Australia will allow for immediate rectification of the issues.

ABUSE OF SICK TIME

Abuse of employees rights to sick leave is a common occurrence in todays work place. With the availability of new technologies surveillance is one of the most effective solution to assessing the situation. Observation of employee’s daily activities during and/or after work hours, will be provided with a detailed report and footage of the observations undertaken.

WORKPLACE INJURY

Though not as common place, much like an employees abuse of sick time, abusing the privileges of extended leave for workplace injury does occur. If you suspect that an employee is abusing this right for leave our experience shows that surveillance is the most effective way of finding out. Our operatives aim to prove whether your employee is following their medical instructions and limitations. We will achieve this through discreetly observing their daily activity, and will provide you with a detailed report and video footage of the observations.

SALES REPRESENTATIVES UNDER PERFORMING

It is common to be concerned that businesses sales representatives may be deceiving and taking advantage of your business. You may be thinking, “Is their time management efficient and are they really out of the office on business? Or are they running personal errands, home with the family, or in some cases ever running a private business on the side?” Placing the suspected employee under surveillance will give you insight into what exactly is going on and if your suspicions are founded. Our investigators will discreetly observe them during and after work hours, and will provide you with a detailed report and video footage relating to their activities.

DELIVERY CONCERNS

If you are concerned that your products are not being delivered as efficiently as they should be or that items are being removed after dispatch, then placing your delivery drivers under observation will help to gain a better understanding of their work activities.

Efficiency in business allows for positive economic growth. It is a business owners worst nightmare to become suspicious that your products or stock are not being delivered in an efficient manner or worse, that these items are being removed after dispatch. Placing your delivery drivers under observation will help to gain a better understanding of their work activities and assess what action needs to be taken to protect your business.

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WHAT OUR CLIENTS HAVE BEEN SAYING

  • We have utilised the services of Triumph Australia for over 5 years and have always found them to be very professional and provide an exemplary service. Their National coverage, with over 150 Agents, allows us to refer matters to them knowing that the job will be completed quickly and cost effectively, wherever that job may be, anywhere in the country. Their Investigators always produce an excellent result and their Admin staff are always a pleasure to deal with. I would highly recommend Triumph Australia for any Surveillance and Factual Investigations anywhere in the country.

    Claims Team Leader – Insurance Company

  • We initially trialled Triumph Australia on several outstanding claims we had in rural areas where previous Investigation companies struggled to get a result. Triumph Australia were not only able to attend to the matters quickly but were also able to achieve a result which allowed us to decline the claims which had plagued our organisation for several years. We now use Triumph Australia for all of our investigations and would highly recommend them to any other Self Insured organisation.

    Case Manager – Self Insurer

  • As a Legal Provider on the Panel of multiple Insurers, it is of paramount importance that any investigations we arrange on behalf of the Insurer are carried out with the utmost professionalism and achieve optimum results. We have utilised many Investigators over the years however have found Triumph Australia to provide the best service and achieve the best results. They are our preferred Investigation company and have completed approximately 750 cases for us in the last few years. Always a pleasure to deal with and highly recommended.

    Principal – Legal Provider

  • Thank you to Triumph Australia for working with our Management to identify and get to the bottom of the issues affecting our business. We have appreciated your highly professional approach to our situation and have benefitted greatly from your advice and recommendations and use of technology.

    General Manager – Corporation

With an excellent team of Elite Investigators with many years of experience, we definitely have the know how to bring you the results that you are seeking

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